Home / FAQ
Frequently Asked Questions
Everything you need to know about ordering custom cosmetic packaging — from MOQ and lead times to quality control and payment terms.
Standard MOQ is 10,000pcs per style. For new startup brands, we can specially approve a 5,000pcs trial order when we have synchronized bulk production schedules with other big orders.
Absolutely not. All orders follow the same raw material, production & inspection standards no matter 5,000 or 10,000 pieces. Many factories neglect small batches and cause defective issues — that is our core advantage that distinguishes us from competitors.
Yes. We will shoot a complete mass production video & full QC inspection video after production finishes. You are also welcome to appoint third-party inspection institutions to check goods on-site — we only arrange shipment after all inspections pass.
We support silk screen printing, hot stamping, emboss, matte painting, gradient coating, electroplating and frosted treatment. Send us your AI logo file for free layout design.
Stock samples: 3–5 working days. Custom pre-production samples: 10–14 working days. Mass production cycle: 35–42 working days based on quantity & custom crafts.
T/T bank transfer, PayPal and Western Union are available. 40% deposit before production, balance before shipment.
Still Have Questions?
Our sales team replies within 24 hours with a detailed quotation & catalog.
Contact Us